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For free medical advice call Healthline 0800 611 116. Healthline provides a 24 hour, 7 days a week, over-the-phone health service. For emergencies call 111.  

The 'Fight the Fever' app collects personal information from you, including:

  • your name
  • your contact details
  • your interactions with the app (the wording, dates and times of the messages you send to the clinic when using the app)
  • dates of your appointments and your feedback on each appointment if you choose to provide it

The app collects this information to remind you of your appointments and improve services.

Providing some information is optional but if you choose not to enter appointments, you won't be able to get reminders.

If you choose not to enter feedback on your appointments, the app can't use this information to improve services.

The app keeps your information safe by only storing anonymised data on their servers and only allowing a small number of  specifically approved staff to access this information. The app will store the data for a minimum of 10 years, and up until 10 years after you turn 16.

You have the right to ask for a copy of any personal information the app holds about you, and to ask for it to be corrected if you think it is wrong. If you'd like to ask for a copy of your information, or to have it corrected, please send an email.  

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